The Kickstart Story
Kickstart Norfolk is a charity based in Dereham, Norfolk. Starting in 1996 as a non-profit organisation, Kickstart Norfolk became a registered charity and a company limited by guarantee in 2003. Set up to provide an alternative transport service across Norfolk, Suffolk, Cambridgeshire and Rutland to individuals with a transport need, we are proud to state that since 1996 we have assisted over 7,000 people, with over 4,800 of these going on to secure employment, training or education. Working with multi-agencies, trusts and foundations, Kickstart Norfolk receives over 750 applications per annum and with a fleet of over 300 Honda Vision Mopeds we assist more than 400 applicants on to our moped scheme per year, covering an area of more than 8500 square miles. This has enabled Kickstart Norfolk to become both the largest and only sustainable ‘Wheels to Work’ Charity in the country and we are a proud member of the National Wheels to Work Association, the Chamber of commerce and the Federation of Small Businesses. 

In recognition of our outstanding service and support to the young people of Norfolk, Kickstart Norfolk have recently been awarded the EDP Business Award 2017 Skills of Tomorrow Award.

The Need

One of the main barriers identified as to why an individual is not able to secure, attend or sustain employment, training or education is the lack of transport. Having to rely on public transport, spend large parts of their budget on travel expenses or rely on family and friends to provide them with a lift often places a heavy burden on both the individual and those around them. This burden can lead to the individual giving up on their future all together and Kickstart Norfolk wants to prevent this from happening.

Life Changing

Whether you're unemployed, a student, an apprentice, attending training or in employment, Kickstart Norfolk could help you if transport is a problem. Below are testimonials from a few of our service users.
Nigel lives near Great Yarmouth and was unemployed and looking for work but finding it hard to secure work due to transport issues. He could not afford to buy and insure a bike himself so applied to the Kickstart scheme for help. With the assistance of the moped scheme it has allowed him to secure full time employment in a well-paid job in North Walsham. Nigel said, “Without this bike I would not have been able to secure my job and stay in employment, it has been a blessing and Kickstart helped me from start to finish, I would definitely recommend them to people”.

Tony lives in the rural village of Elm near Wisbech and is employed 2 days a week and attends college 3 days a week, he also wants to take on another part-time job which he will need transport for. The timetable for the bus he used daily has now changed, meaning it does not get him to work or college on time, therefore, Tony runs the risk of being fired from his job and being kicked off his course. Tony told us, “I was having to wait around for hours per week waiting for buses to get me to work and college but now with the freedom this moped gives me, it has allowed me to take on another part-time job and get to work and college on time. The Kickstart application process is quick and easy and the team are really friendly and helpful, the moped scheme is fantastic and will really help people like me”.

Barry is attending College and taking a Building Skills Course. He lives in Wendling which is a rurally isolated village classed as a public transport deprived area. Due to the lack of public transport Barry cannot attend College without the help of his family and friends and he feels like he is a burden on them all. In conjunction with Norfolk County Council we have been able to assist Barry with a moped and he told us. “I now have the freedom of attending both College and to socialise with my friends in the evenings and weekends without having to constantly ask them for lifts, I was genuinely going to give college up but with the help from Kickstart I can pursue the career in building that I want. What a great scheme this is”.

Kickstart’s Charitable Objectives

  1. The prevention or relief of poverty by the provision of grants, items, equipment and services to individuals in need and/or to charities or other organisations working to prevent or relieve poverty. 
  2. The relief of unemployment for the public benefit of persons who are unemployed or are in low paid work and who are restricted by transport limitations principally by the provision of mopeds or other two-wheeled vehicles on such terms as the Council may decide to facilitate access to and the use of work opportunities or alternative work opportunities and/or training which is likely to lead to work opportunities or alternative work opportunities. 
  3. To promote social inclusion for the public benefit by preventing people from becoming socially excluded, relieving the needs of people who are socially excluded, and assisting them to integrate into society principally, but not exclusively, by relieving people who are socially excluded through low or no income and who may have responsibilities for the care of a family member by providing mopeds or other two wheeled vehicles to facilitate access to education and /or training and to social exchange to develop opportunities for integration into society and/or work.

Area of Coverage

Provided below is a map showing the areas in which Kickstart Norfolk provides its moped scheme. Due to demand, we have recently expanded our service to cover the Rutland area.
Area of Coverage | Kickstart Moped Hire | Norfolk, Cambs & Suffolk border

Frequently Asked Questions

Clients and advisors may have many questions that will require answering and therefore, provided below are the most common questions asked by applicants.

Are there any age restrictions?

No: anyone 16+ can apply for a Kickstart moped, if you are under 18 you will need permission from a parent or guardian.

Do I need a licence?

Yes: Prior to coming onto the Moped Scheme, all applicants will be required to hold at least a Provisional Driving Licence. 

How much will the Moped Scheme cost?

This will depend on your personal situation and regional funding variations, please see the costings section of this page or call the team on 01362 699923.

How long can I use the moped or scooter for?

There is a minimum period of 1 week but no maximum hire period, providing it is cost effective for us to do so, you can use the vehicle for as short or long a period as you want, subject to our terms and conditions being met.

So, what do I do next? 

To start the wheels in motion we will need a completed application from you and you can obtain an application form by:
  1. Clicking on the apply now button on this page and complete the application form. Once completed, you will need to save a copy and then email this to Kickstart Norfolk at info@kickstartmopeds.org.uk.
  2. Complete an application form with your advisor/staff member. 
  3. Call Kickstart Norfolk on 01362 699923 and we will be happy to complete an application with you over the telephone. Alternatively, we can either email or post you a copy of the application form. 

How long does the application process take?

This will depend on your personal situation but once your application has been received, Kickstart Norfolk will aim to get you onto a moped or scooter within 3-7 working days. The earlier you submit your application the better and therefore, we recommend you complete an application form  today!!
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